Max

Max Neuro for Android: Privacy Policy

Effective date: October 16, 2026

This policy describes what data the Max Neuro: Chat & Assistant app for Android (the “App”), published on Google Play by the developer Appercat, processes as part of the MaxGPT service (maxgpt.ru), and how that data is used. By using the App you agree to this policy.

1. Data we collect

  • Account data: your email address and name (when you register or sign in), and your avatar if you uploaded one. If you sign in with Google, Yandex or VK we receive an identifier and an email address from that provider.
  • User content: the text of your messages, uploaded files and images, voice recordings (for transcription), and the generated replies, images and video. Content is stored so that you can come back to your chats and files.
  • Technical data: subscription and credit balance details, the device language and model, the Android and app version, and anonymous stability and performance metrics.
  • Notification token: if you allow notifications, the device gives us a Firebase Cloud Messaging token. It is used only to tell you that a generation or an answer is ready, and it is removed when you sign out.
  • Purchases: if you buy through Google Play, Google passes us the purchase token and the product you bought, so that we can credit the purchase to your account.
  • Feedback and reports: if you rate the App, send feedback or report an AI answer, we receive your rating, the text you wrote, and the reported message with the reason you chose.

2. How we use the data

  • to provide the App’s features: chatting with AI, generating images and video, speech recognition, reading text aloud, keeping your history;
  • to keep track of the subscription and credit usage;
  • to notify you when a result is ready;
  • to support users and answer their requests;
  • to keep the service secure and prevent abuse.

3. App permissions

  • Microphone — for voice input and for recording audio to transcribe. It is requested only when you tap the record button.
  • Notifications — to tell you that an answer, an image or a video is ready.
  • Camera — photos are taken through the system camera app, only when you decide to take a picture for a message.
  • Files and photos — picked through the system picker: the App receives only the file you chose and has no access to the rest of your storage. Permission to write to storage is requested only on Android 9 and older, to save a result to the gallery.
  • Screenshot detection (Android 14 and newer) — so that after you take a screenshot of a chat the App can offer to share a link. The App never receives the screenshot itself.

Recordings and pictures are sent to the service’s servers only as part of your request. The App does not ask for your location or contacts, does not use the advertising ID and does not track you across other apps or websites.

4. Sharing with third parties

  • AI model providers. To produce an answer, the request is passed to a model: directly to OpenAI and DeepSeek, some models through the OpenRouter aggregator, and image and video generation through fal.ai. Speech recognition and text-to-speech run on OpenAI models. Only the material of the request is passed on; your email and name are not. We do not hand your data over for model training.
  • Analytics and crash reports. Usage, stability and performance metrics are collected with Firebase (Google): Analytics, Crashlytics and Performance Monitoring. The only thing attached to an event is an internal account identifier — no name, no email address, no message text and no file contents ever reach analytics. The advertising ID is not collected.
  • Notifications. Push notifications are delivered by Firebase Cloud Messaging (Google).
  • Payments. Outside Russia, purchases in the App go through Google Play billing. In Russia, subscriptions are paid for through an external checkout on the maxgpt.ru website, processed by YooKassa. Card details are handled by Google or the payment provider — they never reach us and we do not store them.

We do not sell personal data, do not share it with data brokers and do not use it for third-party marketing.

5. Storage and security

Data is stored on the service’s protected servers. Access to it is restricted and it travels over encrypted channels (TLS). The device keeps your session key (in encrypted storage protected by the Android Keystore) and a cache of downloaded files. The session key is deleted when you sign out; the cache can be cleared in the App’s settings.

Chats are private by default. If you share one by link, its contents become available to anyone who has that link; access can be closed again in the same place it was opened.

6. Deleting data and your rights

  • you can delete individual chats, files or the whole history in the App: the content is removed from the service, and the internal copy used to clear the search index is deleted within 30 days;
  • you can delete your account in the App: access ends and the profile is anonymized — the email address, the password and the links to sign-in providers are removed. Step-by-step instructions are at maxgpt.ru/app/android/delete-account;
  • records of payments and charges are kept after the account is deleted, as accounting and tax rules require;
  • you can ask for details about the data we process, or for your content to be deleted in full, by writing to support.

7. Children

The App is not intended for anyone under 13 years of age.

8. Changes to this policy

We may update this policy; the current version is always available on this page. We will announce material changes in the App or on the website.

9. Contact

For questions about data processing, write to hello@maxgpt.ru. The full privacy policy of the MaxGPT service is available at maxgpt.ru/privacy-policy.pdf (in Russian).